IAN members should align and agree to the “Terms & Conditions” and “Code of Conduct.”
Kindly ensure to read, and save them for future reference.
By applying and paying for membership, you are agreeing on behalf of your Agency to comply with them.

1. General Terms and Conditions:

1.1 This Agreement shall be governed and construed in accordance with the laws of South Africa.

1.2 The named party (the “Agency”) will be invoiced upon signature of this Agreement, for either the Monthly payment option or the Annual Payment option.

1.3 Unless otherwise agreed, payment must be received within 14 days of the invoice.

1.4 The benefit structure detailed in this Agreement is for the sole use and benefit to the named Agency and is not to be, shared or distributed with any firm other than the signatory of this Agreement and therefore may only be used by the executives and staff of the Agency.

1.5 To qualify an Independent Agency is an entity that provides products and marketing/creative services to brand owners and others whereby the equity ownership and/or management of the Agency is primarily held by the management of the Agency.

2. Payments and Cancellations:

2.1. A signed confirmation by the Agency is deemed acceptance of the terms and conditions. This Agreement unless otherwise stated starts on the agreed start date of the membership application form.

2.2. Payments:

• Members can select to pay the annual amount (12 months) in one invoice and enjoy a 5% discount or can elect to pay monthly at the standard listed rate on the presentation of a monthly invoice.
• Non-payment can also result in the immediate suspension of the services described in the Agreement.

2.3. Cancellations:

• No refunds are accepted once the Agreement is signed by the Agency.
• A member may cancel their membership by providing (1) one month’s written notice to IAN.
• All annual memberships will automatically renew after 12 months. All monthly payment plans will continue to run unless cancelled, with two (2) months’ notice.

3. Membership:

3.1 All members agree to adhere to the Alliance “Code of Conduct” with a commitment to meet the high standards expected of member Agencies.

3.2 IAN has a list of defined services (refer to “what we offer”), which may be amended, deleted, or supplemented from time to time without notice to members. Members are accordingly requested to constantly refer to this list for updated information.

3.3 IAN shall not assign, or transfer any of its rights or obligations under this Agreement without the prior written consent of the Agency.

3.4 IAN shall perform the services in accordance with the terms and conditions of this Agreement. IAN has appointed third-party service providers as reflected in “what we offer” based on what IAN believes could assist the Independent Agency members. The Agency shall contract directly with the service providers who are defined as partners of IAN. IAN takes no responsibility for the services provided by the partner.

3.5 Each Agency hereby waives any rights or claims it may have against IAN in respect of any loss, liability, damage (whether direct or consequential), or expense of any nature whatsoever, which may be suffered as a result of the Agency or Client’s use or inability to use any service or product offering supplied by any partner.

3.6 Both parties will comply with all applicable data protection and privacy legislation in force from time to time including (without limitation) the Protection of Personal Information Act (POPIA).

4. Member Benefits:

• As a full member, you are entitled to the services as listed in “what we offer.”